Front Desk Admin

  • Admin & Human Resource
  • Petaling Jaya
  • 09/02/2023
  • RM1,500 /monthly
  • Full Time
  • Urgent
Job expired!

Job Description:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responsible for greeting and welcoming customer(s), including opening the door.
  • Monitor company communication channels and respond appropriately in a timely manner.
  • Serve walk-in customer(s) who send or self-collect documents and packages (Pickup), complaints, and inquiries.
  • Ensure documents or packages accepted from customer(s) are according to Company’s SOP and standard guidelines.
  • Register customer(s) by sending details accurately in the system.
  • Manage monetary transactions with integrity.
  • Checking of orders and customer service complaints in the system daily.
  • Scans of every arrival and departure of parcels & bagging accordingly
  • Prepare daily Outlet operation & sales reports.
  • Loading & unloading of packages in good conditions
  • Ensure that every package that arrives at the outlet is in good condition.
  • Manage, salvage and awbless items in the Outlet.
  • Perform other daily administration tasks or stock-keeping duties required to Ensure outlet operation runs smoothly.
  • To perform any other relevant task / ad-hoc task as instructed by the superior.
  • Overtime pay.


Job Requirements

  • Fresh Graduates/Entry Levels are encouraged to apply. Training will be provided.
  • At least 1-2 years of working experience in the related field/customer service industry
  • Min SPM/STPM/Diploma and above.
  • Good team player, independent, responsible, and strong ability to work cross-function and under tight timelines
  • Fast learner & solution-oriented mindset
  • Good communication and interpersonal skills.
  • Good command of English, and Bahasa Melayu (Spoken & written)
  • Mandarin / Chinese speaking would be an added advantage
  • Possess a high level of integrity and work ethic in handling confidential matters


Working Hours and Rest Days

  • Monday to Saturday:
  • Morning Shift 1: (8.30 a.m. to 5.30 p.m.)
  • Morning Shift 2: (11.00 a.m. to 8.00 p.m.)
  • Lunch Break: (1 Hour)
  • Weekly rest days: Sunday