Software Support Specialist

  • Information Technology
  • Kuala Lumpur
  • 03/07/2023
  • Full Time
Job expired!

What is your mission?

  • Provide support to end users in Singapore market on enquiries to HRMS Software via phone call / email / remote assistance.
  • Provide Software technical assistance, troubleshoot and resolve issues
  • Perform data migration works
  • Conduct product (Software) training to end usersResolve customer technical issues in a timely & professional manner
    Involve in ad-hoc projects, pre-implementation discussions.


To succeed in this role, we will need you to have:

  • Diploma or relevant qualifications equivalent to the field required.
  • 1-2 years of relevant experience in IT Support / Helpdesk / Onsite / Desktop support system is preferred.
  • Fresh graduates are encouraged to apply.
  • Strong IT and Software troubleshooting skills is an added advantage.
  • Ability to multi-task and work independently in a fast-paced environment
  • Applicants must be able to work in Q Sentral.