What is your mission?
- Provide support to end users in Singapore market on enquiries to HRMS Software via phone call / email / remote assistance.
- Provide Software technical assistance, troubleshoot and resolve issues
- Perform data migration works
- Conduct product (Software) training to end usersResolve customer technical issues in a timely & professional manner
Involve in ad-hoc projects, pre-implementation discussions.
To succeed in this role, we will need you to have:
- Diploma or relevant qualifications equivalent to the field required.
- 1-2 years of relevant experience in IT Support / Helpdesk / Onsite / Desktop support system is preferred.
- Fresh graduates are encouraged to apply.
- Strong IT and Software troubleshooting skills is an added advantage.
- Ability to multi-task and work independently in a fast-paced environment
- Applicants must be able to work in Q Sentral.