Customer Service cum Operation Executive

  • Retail Sales
  • Kuala Lumpur
  • 25/03/2025
  • RM3,000 - RM4,500 /monthly
  • Full Time

Job Description:

  • Provide excellent customer service to ensure customer satisfaction goals are met
  • Assists superiors in day-to-day management and operational tasks
  • Handles inquiries, feedback, and complaints from door-to-door or incoming dealers/customers and conducts appropriate follow-up to ensure case closure
  • Maintain customer/dealer records by creating/updating account information in the system
  • Assist with sales and marketing activities/events as necessary
  • Schedules and coordinates office visits for dealers and new customers
  • Perform any other duties as assigned by immediate supervisor




Request:

  • Candidates must possess at least SPM or higher
  • Language Proficiency: Proficient in Mandarin, English and Malay
  • At least 1 year of work experience in a related field, but fresh graduates are welcome, experience in the MLM industry is preferred
  • Candidates must be willing to work 5 and a half days per week
  • Computer literacy: Microsoft Office (Word/Excel/Power Point)
  • Ability to multi-task and willing to work overtime
  • Ability to work independently and under pressure
  • Polite and cheerful
  • Responsible, dedicated, and have a good working attitude