Job Description:

• Provide excellent customer service to ensure customer satisfaction goals are met
• Assists superiors in day-to-day management and operational tasks
• Handles inquiries, feedback, and complaints from door-to-door or incoming dealers/customers and conducts appropriate follow-up to ensure case closure
• Maintain customer/dealer records by creating/updating account information in the system
• Assist with sales and marketing activities/events as necessary
• Schedules and coordinates office visits for dealers and new customers
• Perform any other duties as assigned by immediate supervisor

Request:

• Candidates must possess at least SPM or higher
• Language Proficiency: Proficient in Mandarin, English and Malay
• At least 1 year of work experience in a related field, but fresh graduates are welcome, experience in the MLM industry is preferred
• Candidates must be willing to work 5 and a half days per week
• Computer literacy: Microsoft Office (Word/Excel/Power Point)
• Ability to multi-task and willing to work overtime
• Ability to work independently and under pressure
• Polite and cheerful
• Responsible, dedicated, and have a good working attitude