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Customer Service cum Operation Executive
Retail Sales
Kuala Lumpur
25/03/2025
RM3,000 - RM4,500 /monthly
Full Time
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Job Description
:
Provide excellent customer service to ensure customer satisfaction goals are met
Assists superiors in day-to-day management and operational tasks
Handles inquiries, feedback, and complaints from door-to-door or incoming dealers/customers and conducts appropriate follow-up to ensure case closure
Maintain customer/dealer records by creating/updating account information in the system
Assist with sales and marketing activities/events as necessary
Schedules and coordinates office visits for dealers and new customers
Perform any other duties as assigned by immediate supervisor
Request
:
Candidates must possess at least SPM or higher
Language Proficiency: Proficient in Mandarin, English and Malay
At least 1 year of work experience in a related field, but fresh graduates are welcome, experience in the MLM industry is preferred
Candidates must be willing to work 5 and a half days per week
Computer literacy: Microsoft Office (Word/Excel/Power Point)
Ability to multi-task and willing to work overtime
Ability to work independently and under pressure
Polite and cheerful
Responsible, dedicated, and have a good working attitude
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