Job Summary:

The Quality Assurance Executive ensures wire harness products meet internal, customer, and regulatory quality standards. The role includes inspections, documentation, audits, and problem-solving to support Forbes’ reputation for quality and reliability.

Key Responsibilities:

1. Quality Planning and Control

• Ensure that quality control procedures and inspection plans are correctly implemented and consistently followed on the production floor.
• Collaborate with the Engineering team to review product drawings, specifications, and quality requirements during the initial planning phase and for any design changes.
• Establish effective control plans, visual aids, and testing protocols for all wire harness assemblies.

2. Inspection, Testing, and Documentation

• Perform and oversee in-process, final product, and incoming material inspections to verify compliance with technical drawings, standards, and specifications.
• Maintain accurate records of inspections, test results, and process audits in accordance with IATF 16949, ISO 9001, and customer-specific requirements.
• Document non-conformances and issue corrective action requests when deviations are identified.

3. Non-Conformance Management and Corrective Actions

• Conduct root cause analysis for internal defects and customer complaints using structured methodologies such as 8D, 5 Whys, and Ishikawa diagrams.
• Follow up with responsible departments to ensure timely implementation of corrective and preventive actions.
• Monitor the effectiveness of corrective actions and update documentation accordingly.

4. Support for Customer and Third-Party Audits

• Serve as a key member of the audit preparation and response team.
• Ensure all documentation is current, accurate, and accessible for internal, customer, or third-party audits.
• Accompany auditors during assessments and provide supporting evidence of compliance with customer and regulatory requirements.

5. Quality System Maintenance

• Assist in maintaining and improving the company’s Quality Management System (QMS) in alignment with IATF 16949 and ISO 9001 standards.
• Participate in periodic internal audits and contribute to management review meetings by presenting quality performance trends and areas for improvement.

6. Training and Communication

• Conduct training sessions for operators, line leaders, and new employees on quality standards, defect identification, and inspection techniques.
• Promote a quality-first mindset across all production teams and contribute to a culture of accountability, accuracy, and continuous improvement.

7. Product Launches and Engineering Changes

• Support pre-production activities such as ISIR (Initial Sample Inspection Report), PPAP (Production Part Approval Process), and trial builds.
• Verify that all engineering changes are properly validated and implemented in production, with updated documentation and inspection standards.

8. Continuous Improvement Initiatives

• Collaborate with cross-functional teams to identify areas of improvement in manufacturing processes and product quality.
• Propose and support quality-focused Kaizen activities and lean initiatives to enhance operational efficiency and reduce variation and defects.

• Participate in quality audits, presentations, and internal training.
• Support NPI and prototype testing.
• Perform tasks as directed by the QA Manager or Quality Director.

Job Requirements

• Candidate must possess at least a Diploma in any field such as electrical, electronic and engineering.
• Good command in English.
• Knowledge and experienced in ISO 9001 & IATF 16949 is compulsory.
• Knowledge in ISO 45001 / ISO 13485 / ISO 14001 is an added advantage.
• Minimum 4 - 5 years experience in this field.
• Good communicator and able to discuss and able to generate solution to the problem (if any).
• Possess strong leadership skill, responsible, willing to learn and high achiever, and able to work under minimum supervision.
• Strong analytical skills & Co-ordination, Data Analysis & Problem Solving.

Ability to manage complex projects and multi-task.

• Team Management & People Handling Ability.
• Experience in process design and mapping, establishing performance & data analysis are added advantage.
• Good planning and organizational skills and competent in decision-making.
• Acute sense of professionalism and confidentiality with good leadership personality.
• Experience in process-centric environment and focused on delivering high-value quality outputs.
• Good knowledge in computer literacy e.g. MS Word, Excel, Microsoft Office.