RETAIL OUTLET SUPERVISOR

  • Retail Sales
  • Kuching
  • 05/02/2024
  • Wage Agreement
  • Contract
Job expired!

Job Responsibilities:

  • Oversee the daily operation , ensure the Quality, Standards and meet the expectation of the customer, outlets & HQ.
  • Responsible for recruitment, training and staff allocation.
  • Manpower planning and scheduling of work for outlet staff
  • Lead, develop, motivate and manage outlet staff
  • Enforcing Company SOPs
  • Ensure compliance to food safety, hygiene and sanitation standards, according tu statutory guidelines.
  • Measure customer satisfaction, handle customer feedback or complaints and services recovery
  • Work closely and constantly communicate effectively with all relevant departments in HQ or other branch for any matters in relation to the smooth running of the outlet operations

Job Requirements:

  • Min 2-3 years of experience as Outlet Manager/Supervisor in retail F&B industry
  • Excellent organizational and planning skills to execute sales campaign with attention to detail
  • Resourceful, self-motivated & great leadership skills
  • Possess strong analytical & problem solving
  • Independent and able to work under minimum supervision
  • Possess own transport and willing to travel
  • Can work on weekends and during Public Holidays