We are seeking a dynamic and customer-oriented Senior Sales Coordinator to join our team in Cheras Jaya Selangor, Malaysia. The ideal candidate will have 3 years of experience in customer service and possess a strong skillset in teamwork, communication, customer service, Excel, sales & marketing, logistics management, computer skills, interpersonal skills, and problem-solving abilities.

Requirements

• Proficiency in English and Mandarin is an added advantage
• Diploma or Degree in Business Administration / Marketing.
• Computer literate and able to operate Microsoft and Excel programs.
• Good communication and interpersonal skills.
• Ability to multi-task, prioritize and manage time effectively

Responsibility

• Assist in Sales Development activities, handle and interact with customers to provide information in response to inquiries, prepare cost breakdowns about products & services.
• Process customer orders and complete activations in an accurate and timely manner, including verifying customer’s P.O. against Quotation.
• Perform initial checking on customer supplied items for eg. Artwork, film, sample, etc.
• Preparing docket to production (Issuing of Job Sheet, Packing Label, Part No Label )
• Monitor delivery timeliness & issuance of Delivery Note upon delivery
• Feedback and update sales team on customer’s requirement, production and delivery status whenever necessary.
• Assist in administration duties, e.g data analysis to enhance sales achievement of sales & Marketing Department.
• Ensure all activities are performed in a proper and professional manner according to company standards.
• Ensure that all important records are documented as per ISO 9001:2000 requirement.
• Perform other job related duties as assigned.