- Kuala Lumpur
- Accounting & Finance
Business process outsoucing is subset sourcing that the contracting of the operation and responsibilities of specific business function to third party service provider. Business process outsourcing is typically categorized into back office outsourcing, which includes customer related services such as contact services. That is contracted outside a company's country is called offshore outsourcing. Often the business processes are information technology-based.
Knowledge process outsourcing and legal process outsourcing are some of the sub-segments of the business process outsourcing industry.