Keeping track of outstanding debts
Planning a course of action to recover owed money
Locating and contacting debtors
Updating account status and database regularly
Complying with requirements when legal action is unavoidable
Handling customers' questions or complaints
Serving as intermediaries or middlemen between the company and debtors of the company
Reaching out to clients to gather payment for overdue bills, loans, or other payments
Handling overdue accounts in the company
Giving reminders of outstanding and unpaid long-overdue bills to customers